I thank you again for everything that you and your dad are doing for my parents, they really feel happy here and this is also thanks to your continuous support.
Thanks also for the garden, it already looks much more beautiful!
Big hugs



Thank you to you and your colleagues for all you have done this year with my rental property. I will definitely be recommending your agency to friends and family.
Have a lovely summer.



Thank you for everything during my time at 2b. I have found you to be the most professional estate agents that I have used and will most definitely recommend your services to my friends.
Best wishes,

Emma Stephenson


Hi James (and all)
Thanks for this, and thank you for helping with cash flow…
Thanks again not just for this but also for generally keeping on the ball with the properties.
Speak soon,



Guru and I have spoken highly of you to our friends, and you were, in fact, brought to our attention 2 years ago through recommendation as well. :)



Thanks for the quick response and all your help during our tenancy – NAA was definitely the most professional agency we’ve dealt with in our 5 years in Norwich and would definitely recommend it to our friends.
Best wishes,



I have been so happy with how you looked after my house and I am really appreciative of how you have looked after me.
Bill was so right about you. You have been an amazing manager.
Thank you.



Thank you for such wonderful assistance during our tenancy this last year and a half - you and the rest of the Norwich Accommodation Team made our move into the city welcoming and helpful. For that, I am very grateful. Have a wonderful afternoon.
Kindest regards,



I just wanted to email to notify you that we are wanting to end our tenancy. This has not been an easy decision, and it’s something we are regretfully going to have to do. I absolutely love the place, and if I could stay I would. You have been great agents, and I will certainly be using you again in the future!
Thanks in advance,



We would both like to thank you and your colleagues for being excellent! We thoroughly enjoyed our time at Armes Street and hope you’ll find (once you inspect it) everything in order. We have done our best to maintain it and keep it beautiful - especially the garden, although that’s mainly all Joe’s hard work.
Kindest Regards,

Heather Maclean


I just wanted to say thank you for all your help, particularly with the boiler recently. You and the agency have been a pleasure to rent from and in the future, I expect to rent the property out, so will definitely come to you when the time comes.
Best wishes,



We have loved living in this apartment and all of you at Norwich Accommodation Agency have been brilliant and really helpful! I’ve heard a lot of stories from other renters who have had issues with their agents/landlords, so I’m genuinely really thankful for how professional, friendly, and helpful you’ve all been.
Many thanks,



We would further like to express our gratitude for the period of time which we have been with Norwich accommodation agency and thank you for your vigilant and prompt dealings with all inquiries, issues and complaints we have encountered throughout the duration of our tenancy. Yours faithfully

Becky Roberts


Look forward to seeing you during the final inspection, thanks for everything you’ve done. You and the team have been very helpful.
Warmest regards,



I would also like to take the time to thank you for how wonderful you have all been at the Norwich Accommodation Agency throughout the period of our stay, it has truly been fantastic and we will so sad to leave!!
All the best,

Hannah Emerton and George Lines


Hi Georgi,
Thank you too. You have been the best Agency I have ever dealt with.



You guys are great and always so prompt with maintenance issues. Love renting off you guys.

Karina and Ryan :)


Thank you very much for your help, and for being such a lovely agency.



After a year of highly satisfying tenancy with your agency, I hereby notify you that I would like to end our contract …
Many thanks for consistently good service,



I would also like to say thank you for being our estate agents during this tenancy, as you have always been fair and approachable. I would definitely recommended you to my friends that still rent.
Thank you



Thank you very much for the manner in which you and your colleagues have looked after us as tenants over the past four and a half years. We have enjoyed living in the property very much and your team has offered a very high level of service indeed.



We are sorry to leave since you have been an amazing agency and helped us resolve every query we had in excellent manner, but we kind of outgrown the apartment and we found a 2-bedroom detached house in a suburban area that can accommodate us better for now.

Kire & Danitsa


We would like to take this opportunity to thank all at Norwich Accommodation Agency for their efficient, helpful and pleasant attitude during our tenancy.
Kind regards

Martyn & Dilys Butterworth


My main reason for emailing though, is to thank you all for helping me out so well with this tenant-change – James, for agreeing to the additional service and Caroline, in particular, for handling the return of the flat from the outgoing tenants and all that went with it so well! Plus, of the course for the flat marketing and re-letting with effectively no gap between tenants! All brilliant!
Thanks again and kind regards



I'd like to mention that I have found everyone I have dealt with at your company to be both professional and helpful. All queries have been dealt with swiftly and unlike other agents it felt that you were actually interested. So thank you.



Can I take this opportunity to pass on to yourself and the team the warmest of Christmas wishes and a big thank you to you all for being so lovely over the last year. Thank you again



Thanks so much for all of your help. It's been great working with NAA and I'd recommend you to anyone at any time! Have a lovely Christmas - my very best wishes to the whole team



Thank you for the update and well wishes. We appreciate all the effort and assistance you have given us during our time at Lubbock Close. The landlady speaks very highly of your services and we will definitely be recommending you to our friends.
All the best for 2018
Kind Regards,

Robert and Hanri


We would both like to thank you all for the help given to us over these nearly three years we were with you. I know it is somewhat early but we would like to wish you all a merry Christmas.

Sue and Paul Sullivan.


Just wanted to take the time to say that I have had only brilliant experiences with Norwich Accommodation Agency and will recommend to anyone renting in Norwich.
Many thanks

Dulcie Wallace


Thank you so much for looking after us since we moved in...it really has been a pleasure and nice to have met you all.



Thank you for your support during our time living at 19 College Road. We’ve really enjoyed living here, but are now looking forward to moving to one of your other properties nearby!
Kind regards,

Hannah & Ben


We want to take this opportunity to thank you for your support these last 3 years and the quick response to our enquiries and needs, it has been much appreciated and have loved our time here.

Marta and Orlando


Thanks to all the NAA team over the past 5 years and 5 months in relation to support with the odd issue here and there at 9 Old Tannery.

Glenn Hands


We have been very happy with the kind and efficient management you all have provided. It will be strange to have a new agency, it always felt homely and relaxed with all the team. We keep telling the story of the stroke of luck we had, finding a house managed by an agency with a hermit crab logo.
Please give our regards and big thanks to all the team on our behalf.
Best wishes



Could I say how impressed I have been by Caroline picking up and running with Highland Road.
I am hugely grateful for the professionalism and kindness that Caroline has shown.



Thank you for being a good landlord to myself over the years and I'm be sorry to be leaving you! Feel free to call me if you need to.

Edmund Gillingwater


It has been lovely living at the house and we would like to take this opportunity to say thank you for being such a wonderful and supportive agency.
… Once again, many thanks for all your help and time.

James & Hannah Adkins


I’d like to take this opportunity to thank you for being so helpful during my tenancy, and I would also ask that you thank my landlord for always being so generous with repairs, which really helped make the flat feel like home. I have to say that you have been an excellent agency and you and the landlord have been the best I have ever rented from during my 8 years of living in rented accommodation.

Christine Wilson


Thank you so much for dealing with our checkout so promptly. We loved our time at Doman Road, and I really appreciated the efforts of you and your colleagues during our tenancy. I would not hesitate to recommend Norwich Accommodation Agency to others.

Alan Warner


Whilst I brought all the keys that I had I was able to get in the front door of the building but not into my flat nevertheless I'm sure it was fine and will greatly assist in its sale, many thanks for all you efforts. As I said to the staff in the office the decision to sell was only because it had been vacated and I felt it was time to tidy my affairs, I have always had impeccable service from Norwich Accom and if the situation arose would not hesitate to recommend your services.



I am writing to give notice to end our tenancy at Flat 3, clarendon house, norwich, nr2 2pa. We will be moving out of the property on the 15th April 2017. We would like to thank you for all your help and support over the last year, you have always responded to emails and problems quickly and we are very grateful. We have loved living at flat 3 and will miss it, but just need some more space!

Katie and Lawrence


I am more than happy for the deductions stated to be taken out of the deposit and apologise for not being able to return the property as it was at the start of the tenancy. Yes that will be fine to split the remaining amount into both accounts. It has been a pleasure living in the property and would always recommend your company to anyone looking for accommodation.

Gavin Pirie


Myself and my partner would like to extend our sincere gratitude to Norwich Accommodation Agency. The extremely helpful staff have made the duration of our tenancy with 7 Labour in Vain Yard, most accommodating. We would also like to thank you for your quick responses, and solutions to any problems we have had with appliances or rent in the past.

Aaron Wooldridge


Just a quick note to confirm that the AST and other papers for the latest letting have been safely received along with the rental payment into our account - thank you. As ever I'm very grateful to you and your other colleagues involved for another slick operation! Thanks again to all and kind regards.

Nick and Sylvia Oxbury


I'd like to add that you and the team have been the most professional, and helpful, agents I have ever dealt with. Your patience whilst I've been struggling with rent is especially appreciated. Whomever is moving into that flat is very lucky!



I just wanted to say a big thank you to you and the NAA office for all of your efforts with this problem over the last months. A headache for all I know but I really appreciate all of your support and assistance and guidance that you've been giving me from distance. Again, my choice of NAA to manage my properties well justified.

Rupert Leighton


Thanks for being great letting agents! I'll definitely be recommending you in the future.

James Stokes


I wanted to let you know that your agency has been incredibly professional and we have already recommended it to others relocating to Norwich. We have moved numerous times (12 times in fact = 10 rental agencies) in different countries including several times in the UK, and thought you were the most straightforward and hassle free rental agency. Thank you for making things easy for us in the past year. Most agencies seem to be quite partial towards the landlords but we never felt that with you and your team. Many thanks and all the best.



I am very sorry to be leaving as I think the flat is excellent. I must also say that the way in which you manage the property is outstanding. You are always attentive to my needs and react to problems quickly and efficiently. You are also pro-active and solve problems before they become an issue, as was the case when you arranged to have the boiler replaced prior to the existing one failing, as it was reaching the end of its useful life (terrible expression). I may be looking to rent out the House I own in the future and would only use yourselves to manage that if I do. Thanks again for everything.

Grant Ewens


May we take this opportunity to thank you for your assistance, support and professionalism over the past couple of years. We wish Norwich Accommodation Agency and its team all the best for a successful future.

Lauren Razavi and Jesse Norton


I would just like to say thank you and that I have really enjoyed living here and any problems that I have had (not there has been many) you have all been super helpful!

Heather Wilson


I am writing to thank you and your staff for managing our properties over the years. We are retiring completely at the end of this month and will not be involved in the rental market In the future. We wish you well and continued success with your letting business.

Sue and Fio Traferri


Thank you for looking after my flat for so many years. You've done a great job and I wouldn't hesitate to recommend you in the future. Good luck to you and all your team. Wishing you all the best.

Liza Machan


We have to say a massive thanks to you all, it has been a pleasure being a tenant for Labour In Vain Yard in both numbers 8 and 9 and you have all always been so friendly and helpful.

Sean and Louisa Durrant


I am also very pleased to have used yourselves to provide accommodation for these last 10 months. A pleasure doing business with you, and I will recommend you lovely people if anyone I know is looking for accommodation.

Mr Paris C L Plaistow


Thanks for the update and sorting this all out, very much appreciated. I admit to having felt a little underwhelmed due to the amount of things i thought needed doing when we first moved in but you have been great in sorting. Much obliged.

Rob Dutton


Thanks for this, the flat is currently on the market so for now all is in order, I would like to thank you for the excellent service you have provided me over the years and hope our paths cross again.

St.John Cooper


We are really happy with the new windows they look fantastic! A huge difference!
Thank you very much for being constant contact and getting things sorted for us, we really appreciate your efforts as we understand we are not the only tenants you look after.
Thank you for your support, we hope to leave you alone now :)

Jo & Richard


I am very settled in my new abode! and hope the new tenant at number 8 will be as happy as I was.
Thank you and everyone at NAA for all the excellent service I received.



"I write to give notice of our intention to terminate our tenancy at Earlham Lodge.
We have loved living here, and were it not our need to ‘get on the property ladder’, we should have been happy to remain indefinitely. May I take this opportunity to thank you and your colleagues for your service and support during our tenancy. We will miss Earlham Lodge!"

Frank & Brittany


"Cristina and I would like to thank your agency for the outstanding service we have received since we moved to Norwich in 2014. As you know, we have experienced a number of considerable problems at the flat, particularly with damp, but despite that we have loved living here. Part of that is because of the way your team have always been available and understanding, you have always got the problems solved in the end even though it was clearly very costly, and throughout you have been a pleasure to deal with. As you may recall, Cristina and I are landlords in Nottingham and use a letting agency. There is no question that if you only operated in that area we would happily move our business to you."

David & Cristina


"I'd like to say thanks to you and the rest of Norwich Accommodation Agency. Everything over the last year has been very easy, and we have really appreciated your speedy aid and response in terms of both admin and maintenance issues. It's been a breath of fresh air after our previous agents!
Neither me or Tom would hesitate to recommend you in the future."



"Firstly we would just like to say thank you for your interest and commitment to Paul and I whilst dealing with the letting of our property. It has been a pleasure to do business with you all. Your team has always been friendly and helpful and have gone the extra mile when we can't be there to deal with things in person. If for any reason the sale of the flat does not happen, we will come back to you.
With many thanks once again"

Isobel & Paul


"Thank you very much, you have all been fantastic, friendly and efficient, a great agency.



"We have been very happy living at the property and with the friendly and efficient service that you and the rest of the staff at Norwich Accommodation Agency have given us.
Thank you once again for your excellent sevice and we look forward to hearing from you."

Michael & Dina


"We want to thank Norwich Accommodation Agency for their help throughout these three years of tenancy. All the staff at NAA have been extremely helpful and diligent"

Mr & Mrs S. Unwin


"I would like to thank you for the thirteen years of excellent service and say how much I have enjoyed living at the property. My new agent have a lot to live up to!
Yours sincerely"



"The property is so conveniently close to where we both work and we are so pleased with the constant support we get from your letting agency whenever we have a problem"



"I would like you to know that I have really enjoyed my time at the property and have been thoroughly impressed with the care and efficiency you have shown us over the two years we have lived here, so thank you.
Many thanks"



"Really appreciate all the speedy communication and help with everything from you and your staff. Wish you guys could manage my properties in Nottingham!!"



"Thank you for looking out for my interests in 2014.
Georgi was wonderful taking care of the house for the new tenants and getting everything done, while keeping me up to date as needed and at a very reasonable cost.
Wishing you, your families and everyone at the Norwich Accommodation Agency a very happy and prosperous 2015."



"Might I just say, that it has been more than 6 years we have lived in this property and we loved it. You have always answered any problems we might have had and provided excellent service. Thank you!"

Jenya & George


"As we are in the run up to Christmas I thought it would be a good idea to send you and your team our most sincere thanks. As you know we have worked with Norwich Accommodation Agency now for nearly 11 years and in that time we have been able to live overseas knowing that our properties are in good hands and being well looked after. As landlords you hope that the rental agency you employ will care about your property and tenants, will communicate professionally and do what they say they will. Norwich Accommodation Agency has always lived up to these expectations and exceeded these, going above and beyond on many occasions. Selling two properties in preparation for our return to the UK has been a very stressful experience as dealing with Estate Agents, Solicitors and furniture removals is challenging thousands of miles away with a significant time difference. We are truly grateful for all of the help and support you have given us with this - thank you!
Warm regards"

Lisa & Jon


"I just wanted to thank you on a personal note for all your help during this purchase. Unfortunately it seemed to me that not all other parties provided as excellent a service as your company. If it was not for Dave constantly running around liasing with all the other parties we would still be waiting to exchange.
I look for ward to another smooth running property now safely in your hands.
Best wishes"



"Our experience of dealing with Norwich Accommodation Agency has been fantastic throughout the time we have been renting with you and we would like to take this time to thank you for the great service that you have provided.
Many Thanks"

Stacey & Will


"On a personal note, me and Josh have really enjoyed living in the flat and we will be sad to leave. Thanks for your help over the years (particularly with the flooding problems we had!). We would have nothing but good things to say to any new tenants and we would definitely use your company again in the future.
All the best"



"Thanks for your efforts over the past few years.. and for not kicking me out.. and also inadvertently helping me to quit smoking.
Best wishes"


"Just a short note to say thank you for the good service you consistently provided for us, the prompt responses to all our queries and all the help you gave - you made our renting experience stress-free and pleasurable.

James & Sarah

"Just a little note to say thank you for all your help during our time at your property.
Best Wishes!"

Luke & Kim

"Thank you for looking after your tenants! It was a pleasure to live in a house rented through your agency!
Kind regards"

Andrea & Jan