Thank you so much for dealing with our checkout so promptly. We loved our time at Doman Road, and I really appreciated the efforts of you and your colleagues during our tenancy. I would not hesitate to recommend Norwich Accommodation Agency to others.

Alan Warner


Whilst I brought all the keys that I had I was able to get in the front door of the building but not into my flat nevertheless I'm sure it was fine and will greatly assist in its sale, many thanks for all you efforts. As I said to the staff in the office the decision to sell was only because it had been vacated and I felt it was time to tidy my affairs, I have always had impeccable service from Norwich Accom and if the situation arose would not hesitate to recommend your services.



I am writing to give notice to end our tenancy at Flat 3, clarendon house, norwich, nr2 2pa. We will be moving out of the property on the 15th April 2017. We would like to thank you for all your help and support over the last year, you have always responded to emails and problems quickly and we are very grateful. We have loved living at flat 3 and will miss it, but just need some more space!

Katie and Lawrence


I am more than happy for the deductions stated to be taken out of the deposit and apologise for not being able to return the property as it was at the start of the tenancy. Yes that will be fine to split the remaining amount into both accounts. It has been a pleasure living in the property and would always recommend your company to anyone looking for accommodation.

Gavin Pirie


Myself and my partner would like to extend our sincere gratitude to Norwich Accommodation Agency. The extremely helpful staff have made the duration of our tenancy with 7 Labour in Vain Yard, most accommodating. We would also like to thank you for your quick responses, and solutions to any problems we have had with appliances or rent in the past.

Aaron Wooldridge


Just a quick note to confirm that the AST and other papers for the latest letting have been safely received along with the rental payment into our account - thank you. As ever I'm very grateful to you and your other colleagues involved for another slick operation! Thanks again to all and kind regards.

Nick and Sylvia Oxbury


I'd like to add that you and the team have been the most professional, and helpful, agents I have ever dealt with. Your patience whilst I've been struggling with rent is especially appreciated. Whomever is moving into that flat is very lucky!



I just wanted to say a big thank you to you and the NAA office for all of your efforts with this problem over the last months. A headache for all I know but I really appreciate all of your support and assistance and guidance that you've been giving me from distance. Again, my choice of NAA to manage my properties well justified.

Rupert Leighton


Thanks for being great letting agents! I'll definitely be recommending you in the future.

James Stokes


I wanted to let you know that your agency has been incredibly professional and we have already recommended it to others relocating to Norwich. We have moved numerous times (12 times in fact = 10 rental agencies) in different countries including several times in the UK, and thought you were the most straightforward and hassle free rental agency. Thank you for making things easy for us in the past year. Most agencies seem to be quite partial towards the landlords but we never felt that with you and your team. Many thanks and all the best.



I am very sorry to be leaving as I think the flat is excellent. I must also say that the way in which you manage the property is outstanding. You are always attentive to my needs and react to problems quickly and efficiently. You are also pro-active and solve problems before they become an issue, as was the case when you arranged to have the boiler replaced prior to the existing one failing, as it was reaching the end of its useful life (terrible expression). I may be looking to rent out the House I own in the future and would only use yourselves to manage that if I do. Thanks again for everything.

Grant Ewens


May we take this opportunity to thank you for your assistance, support and professionalism over the past couple of years. We wish Norwich Accommodation Agency and its team all the best for a successful future.

Lauren Razavi and Jesse Norton


I would just like to say thank you and that I have really enjoyed living here and any problems that I have had (not there has been many) you have all been super helpful!

Heather Wilson


I am writing to thank you and your staff for managing our properties over the years. We are retiring completely at the end of this month and will not be involved in the rental market In the future. We wish you well and continued success with your letting business.

Sue and Fio Traferri


Thank you for looking after my flat for so many years. You've done a great job and I wouldn't hesitate to recommend you in the future. Good luck to you and all your team. Wishing you all the best.

Liza Machan


We have to say a massive thanks to you all, it has been a pleasure being a tenant for Labour In Vain Yard in both numbers 8 and 9 and you have all always been so friendly and helpful.

Sean and Louisa Durrant


I am also very pleased to have used yourselves to provide accommodation for these last 10 months. A pleasure doing business with you, and I will recommend you lovely people if anyone I know is looking for accommodation.

Mr Paris C L Plaistow


Thanks for the update and sorting this all out, very much appreciated. I admit to having felt a little underwhelmed due to the amount of things i thought needed doing when we first moved in but you have been great in sorting. Much obliged.

Rob Dutton


Thanks for this, the flat is currently on the market so for now all is in order, I would like to thank you for the excellent service you have provided me over the years and hope our paths cross again.

St.John Cooper


We are really happy with the new windows they look fantastic! A huge difference!
Thank you very much for being constant contact and getting things sorted for us, we really appreciate your efforts as we understand we are not the only tenants you look after.
Thank you for your support, we hope to leave you alone now :)

Jo & Richard


I am very settled in my new abode! and hope the new tenant at number 8 will be as happy as I was.
Thank you and everyone at NAA for all the excellent service I received.



"I write to give notice of our intention to terminate our tenancy at Earlham Lodge.
We have loved living here, and were it not our need to ‘get on the property ladder’, we should have been happy to remain indefinitely. May I take this opportunity to thank you and your colleagues for your service and support during our tenancy. We will miss Earlham Lodge!"

Frank & Brittany


"Cristina and I would like to thank your agency for the outstanding service we have received since we moved to Norwich in 2014. As you know, we have experienced a number of considerable problems at the flat, particularly with damp, but despite that we have loved living here. Part of that is because of the way your team have always been available and understanding, you have always got the problems solved in the end even though it was clearly very costly, and throughout you have been a pleasure to deal with. As you may recall, Cristina and I are landlords in Nottingham and use a letting agency. There is no question that if you only operated in that area we would happily move our business to you."

David & Cristina


"I'd like to say thanks to you and the rest of Norwich Accommodation Agency. Everything over the last year has been very easy, and we have really appreciated your speedy aid and response in terms of both admin and maintenance issues. It's been a breath of fresh air after our previous agents!
Neither me or Tom would hesitate to recommend you in the future."



"Firstly we would just like to say thank you for your interest and commitment to Paul and I whilst dealing with the letting of our property. It has been a pleasure to do business with you all. Your team has always been friendly and helpful and have gone the extra mile when we can't be there to deal with things in person. If for any reason the sale of the flat does not happen, we will come back to you.
With many thanks once again"

Isobel & Paul


"Thank you very much, you have all been fantastic, friendly and efficient, a great agency.



"We have been very happy living at the property and with the friendly and efficient service that you and the rest of the staff at Norwich Accommodation Agency have given us.
Thank you once again for your excellent sevice and we look forward to hearing from you."

Michael & Dina


"We want to thank Norwich Accommodation Agency for their help throughout these three years of tenancy. All the staff at NAA have been extremely helpful and diligent"

Mr & Mrs S. Unwin


"I would like to thank you for the thirteen years of excellent service and say how much I have enjoyed living at the property. My new agent have a lot to live up to!
Yours sincerely"



"The property is so conveniently close to where we both work and we are so pleased with the constant support we get from your letting agency whenever we have a problem"



"I would like you to know that I have really enjoyed my time at the property and have been thoroughly impressed with the care and efficiency you have shown us over the two years we have lived here, so thank you.
Many thanks"



"Really appreciate all the speedy communication and help with everything from you and your staff. Wish you guys could manage my properties in Nottingham!!"



"Thank you for looking out for my interests in 2014.
Georgi was wonderful taking care of the house for the new tenants and getting everything done, while keeping me up to date as needed and at a very reasonable cost.
Wishing you, your families and everyone at the Norwich Accommodation Agency a very happy and prosperous 2015."



"Might I just say, that it has been more than 6 years we have lived in this property and we loved it. You have always answered any problems we might have had and provided excellent service. Thank you!"

Jenya & George


"As we are in the run up to Christmas I thought it would be a good idea to send you and your team our most sincere thanks. As you know we have worked with Norwich Accommodation Agency now for nearly 11 years and in that time we have been able to live overseas knowing that our properties are in good hands and being well looked after. As landlords you hope that the rental agency you employ will care about your property and tenants, will communicate professionally and do what they say they will. Norwich Accommodation Agency has always lived up to these expectations and exceeded these, going above and beyond on many occasions. Selling two properties in preparation for our return to the UK has been a very stressful experience as dealing with Estate Agents, Solicitors and furniture removals is challenging thousands of miles away with a significant time difference. We are truly grateful for all of the help and support you have given us with this - thank you!
Warm regards"

Lisa & Jon


"I just wanted to thank you on a personal note for all your help during this purchase. Unfortunately it seemed to me that not all other parties provided as excellent a service as your company. If it was not for Dave constantly running around liasing with all the other parties we would still be waiting to exchange.
I look for ward to another smooth running property now safely in your hands.
Best wishes"



"Our experience of dealing with Norwich Accommodation Agency has been fantastic throughout the time we have been renting with you and we would like to take this time to thank you for the great service that you have provided.
Many Thanks"

Stacey & Will


"On a personal note, me and Josh have really enjoyed living in the flat and we will be sad to leave. Thanks for your help over the years (particularly with the flooding problems we had!). We would have nothing but good things to say to any new tenants and we would definitely use your company again in the future.
All the best"



"Thanks for your efforts over the past few years.. and for not kicking me out.. and also inadvertently helping me to quit smoking.
Best wishes"


"Just a short note to say thank you for the good service you consistently provided for us, the prompt responses to all our queries and all the help you gave - you made our renting experience stress-free and pleasurable.

James & Sarah

"Just a little note to say thank you for all your help during our time at your property.
Best Wishes!"

Luke & Kim

"Thank you for looking after your tenants! It was a pleasure to live in a house rented through your agency!
Kind regards"

Andrea & Jan